Shipping
Depending on product availability and completion of payment, your order will be shipped on average within 1 – 2 days after your order has been placed. We work with the main carriers to make sure that our products are delivered in a quality and timely manner.
If you have any questions or your Country is not listed below feel free to reach us at info@carlotivioli.com and we will do our best to accommodate you.
Geography | Price | Delivery |
---|---|---|
Europe | Free shipping | Delivery usually takes 2 – 3 business days |
U.S. and Canada | From 20€ | Delivery usually takes 3 – 5 business days |
Tracking and order status
You will receive a shipping confirmation email when your order has been dispatched from our warehouse. This email contains a tracking link, which enables you to follow the progress of your shipment. Please note that it may take up to 24 hours from the time you received the shipping confirmation email before the link is active.
Returns
When your return has been received by our office you will be notified by email. You will receive a full refund of the product price within 7 days from receipt, in the same form of payment originally used for the purchase. Original shipping costs are non-refundable.